ESO Services

David T. Hopmann and Associates provides targetted services to support your company's optimization efforts. Services range from an initial assessment of your current operation, ESO Jump Start training and launch support, and ongoing ESO program consulting. You can also get ongoing optimization audits and even an ESO Certificate of Achievement once peak performance has been reached.

ESO Audit

An ESO Audit assesses your company's current performance capabilities. Use it to find out what ESO can do for your company, or to monitor your ESO program's progress, or even to see if your ESO program has gotten you to the ultimate goal of peak performance.

An ESO audit includes:

  • Assessments of a sample of critical processes, capabilities and information types
  • Review of benefit / cost values for recent and proposed improvements
  • Review of ESO training records and training effectiveness (via interview)
  • CSPI process review
  • Review of existent quality and customer satisfaction data
  • Management Report and Recommendations

The ESO Audit can be less detailed or more thorough, depending on your purpose.


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ESO Jump Start

It is easier to get going when you know where to begin. ESO Jump Start provides training and experience to set your optimization program in motion.

ESO Jump Start includes:

  • ESO Training
    • Team Training
    • Lead Person Training
    • ESO Booklets and Training Materials
    • Certificates of Completion
  • Capability Preassessment for an in-house example
  • Sample Information Integrity Testing
  • Management Recommendations

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ESO Program Consulting

ESO is new to your organization, so you're certain to encounter new and unknown situations. Some guidance along the way can greatly speed and improve results. A few days of consulting per month may be all it takes to keep your ESO program on track and making progress.


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ESO Certification

Once your company reaches peak performance it's time to let the world know. An ESO Certification Audit can verify the achievement and, if it's real and sustainable, your company will be awarded an ESO certificate. Display your certificate proudly to impress customers and as a reminder of your commitment to peak operational performance.


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